Edit a payment
Once a payment is recorded, you can modify three things without having to delete and recreate it: the donor contact, the payment reason, and the attribution to donation pledges.
Access edit actionsβ
- 1
Locate the payment
In the payments list, find the line of the payment to modify (use the search or filters if needed).
- 2
Open the Edit menu
On the right of the line, click on the pencil icon (Edit). A dropdown menu opens with available actions depending on the payment context.
Change the donor contactβ
Use this action if the payment was linked to the wrong contact (for example two similar profiles were confused) or if you want to reassign it to another member.
- 1
Click 'Change contact'
In the Edit menu, select Change contact.
- 2
Select the new contact
Type the name of the destination contact in the search field, then click on their profile in the suggestions.
- 3
Confirm
Click on Validate. The payment is immediately linked to the new contact, and the history of both contacts is updated.
Change the payment reasonβ
This action allows you to reassign a payment to another destination: for example, a donation you had classified as "Main cash register" but which was meant to fund a specific campaign.
- 1
Click 'Change payment reason'
In the Edit menu.
- 2
Select the new type
Choose the new type (Campaign, Fund, Pledge, Form, Booklet, Main cash register).
- 3
Select the relevant entity
If the type requires it (Campaign, Fund, etc.), select the specific entity from the dropdown list.
- 4
Validate
Unisoft removes the payment from the old destination and adds it to the new one. The statistics of both entities are recalculated.
Attribute the payment to donation pledgesβ
This action is useful when a donor has multiple open pledges and a received payment must be distributed across multiple of them.
- 1
Click 'Attribute donation pledges'
In the Edit menu.
- 2
View the list of open pledges
Unisoft displays all the contact's not-yet-honored pledges, with their initial amount and remaining balance.
- 3
Distribute the amount
For each pledge to which you want to allocate a portion of the payment, enter the amount to attribute.
Example: a 500 β¬ payment can be distributed as:
- 300 β¬ on the gala pledge
- 200 β¬ on the year-end pledge
- 4
Check the balance
The total attributions must match the payment amount (or be less, if a portion remains unassigned).
- 5
Validate
The balances of pledges are automatically updated, and the status of each pledge passes to "partially honored" or "fully honored" depending on the case.
Limitations by payment sourceβ
Some modifications are not available for all payments:
| Payment source | Change contact | Change reason | Attribute pledges |
|---|---|---|---|
| Manual (admin entry) | β | β | β |
| Online (Stripe, PayGreenβ¦) | β | β | β |
| Donation kiosk / Tap-to-Pay | β | β | β |
| Software (auto import) | β | β | β |
All modifications are available for all sources. Only deletion is restricted to manual payments β see Delete a payment.
Go furtherβ
- Tax receipts β modify the tax receipt separately
- Delete a payment
- Refund a payment