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Payments KPIs

For:Administrator

The Payments block of the dashboard groups five synthetic indicators about the money collected by your community. It gives you an immediate reading of the financial activity, without any filter to apply.

The 5 Payments indicators shown inline on the dashboard.

The 5 indicators in a table​

Stat cardWhat it measuresPeriodComparison
This monthTotal gross collected over the current calendar month1st of month β†’ nowNone
TodayTotal gross collected since 00:00 (UTC)Current dayNone
This yearTotal gross collected since January 1stCurrent calendar yearNone
Last yearTotal gross collected over the previous calendar yearJan 1st β†’ Dec 31 N-1Reference for comparing This year
Average amountArithmetic mean of all completed paymentsAll paymentsNone

Understanding the figures​

All amounts are gross​

The KPIs display the gross amount β€” that is, the sum paid by donors, before platform bank fees are deducted (Stripe, PayGreen, GoCardless…).

  • It's the right figure for internal communication (Β« we collected €12,480 this month Β») and for tax declaration (donors deduct on the gross paid).
  • It is not the figure that appears on your bank statement β€” that one is the net, after fees.

To see gross vs net detail, open the Payments list where statistics are more complete.

Periods are calendar-based​

IndicatorStartsEnds
Today00:00 (UTC)Now
This month1st of month 00:00 (UTC)Now
This yearJanuary 1st 00:00 (UTC)Now
Last yearJanuary 1st 00:00 N-1 (UTC)December 31 23:59 N-1 (UTC)

The average amount is over the entire history​

The Average amount KPI doesn't stop at the current year: it's the arithmetic mean of all completed payments since the beginning. It serves as an average-basket indicator across your entire activity.

For an average basket over a given period (month, quarter), go through the filtered Payments list β€” the Β« Average amount Β» KPI of the list recomputes based on your filters.

Currency: it all depends on the selector at the top​

The 5 indicators are always in the currency of the organization selector:

  • If you've chosen Β« All Associations in € Β» β†’ all figures in €
  • If you've chosen Β« All Associations in $ Β» β†’ all figures in $
  • If you've selected a specific association β†’ all figures in the default currency of that association

πŸ‘‰ Full selector detail: Greeting and filter.

Β« See more Β» β†’ the detailed list​

A See more link at the bottom of the block takes you directly to the full Payments list, where you can:

  • Filter by campaign, fund, donor, payment method
  • Compare gross vs net (bank fees)
  • Export for the accountant
  • Search for a specific payment

What to do with these figures​

Track the month's pace​

Compare This month vs Today: if Β« Today Β» already represents 10% of the current month, it's a good day.

Anticipate the annual close​

Compare This year vs Last year at the same moment of the year:

  • On June 30, if you're at 55% of N-1's total, you're ahead.
  • If you're at 35%, it's time to follow up.

Detect a weak month​

If This month stagnates while Today has been at zero for 3 days, it may be that an automation broke: check the subscriptions Recurring payments and the last synchronization of your payment platform.

Going further​